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Terms & Conditions
Terms & Conditions
Last updated: 14 July 2026
1. Introduction
Welcome to Zaynvero. These Terms & Conditions govern your access to and use of https://zaynvero.com/. By accessing the Website or placing an order, you agree to be bound by these Terms.
2. About Zaynvero
Zaynvero is operated by SHOPVISTA LABS LIMITED, a private limited company incorporated in Kenya.
We specialise in the sale of digital software licence keys, activation codes, digital gift cards, prepaid digital products and related software products.
3. Eligibility
You must be at least 18 years old, or have the permission of a parent or legal guardian, to purchase products from this Website.
4. Product Information
- Product descriptions, screenshots and images are provided for reference.
- Compatibility, platform, edition and regional restrictions are stated where applicable.
- We may correct pricing, availability or description errors at any time.
- Digital products may be subject to publisher licensing terms.
5. Pricing, Taxes & Payments
Prices are displayed in the currency shown on the Website. Currency conversion charges imposed by banks or payment providers are the customer's responsibility.
Orders are processed only after successful payment authorisation. Payments are securely handled by third-party payment providers and may require 3D Secure authentication.
6. Orders & Acceptance
An order confirmation confirms receipt of your order only. We reserve the right to refuse, cancel or limit any order because of pricing errors, suspected fraud, payment failure, supplier issues or legal requirements.
7. Digital Delivery
All products sold by Zaynvero are delivered electronically. No physical shipment is made.
Delivery normally occurs within minutes, although fraud checks, supplier delays or technical issues may require additional processing time.
8. Regional Restrictions
Certain products are region, platform or account specific. Customers are responsible for ensuring compatibility before purchasing.
9. Refunds
Refund eligibility is governed by our Refund & Returns Policy. Digital products that have been revealed, redeemed or activated are generally not refundable except where required by law or where the product is defective or invalid.
10. Chargebacks
Please contact our support team before initiating a payment dispute. We may provide transaction records, fraud-screening results, order history and delivery evidence to payment providers where a dispute is raised.
11. Prohibited Use
- Using the Website for unlawful purposes.
- Providing false information.
- Attempting unauthorised access.
- Interfering with Website security.
- Fraudulent purchases or abuse of promotions.
- Copying or reproducing Website content without permission.
12. Limitation of Liability
To the maximum extent permitted by applicable law, SHOPVISTA LABS LIMITED shall not be liable for indirect, incidental or consequential damages. Our total liability shall not exceed the amount paid for the relevant order.
13. Intellectual Property
All Website content, trademarks, graphics, logos, software, text and design remain the property of SHOPVISTA LABS LIMITED or its licensors and are protected by applicable intellectual property laws.
14. Privacy
Your use of this Website is also governed by our Privacy Policy and Cookie Policy.
15. Changes
We may update these Terms & Conditions at any time. Continued use of the Website after publication of updated Terms constitutes acceptance of the revised version.
16. Contact Information
SHOPVISTA LABS LIMITED
Company Number: PVT-7LUXXD6X
The Oval Building
Ring Road Parklands
Westlands District
P.O. Box 1644, Sarit Centre
Nairobi, Kenya
Email: info@zaynvero.com
Telephone: +254 721 458 458
Website: https://zaynvero.com/
17. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Kenya.
Any dispute arising from these Terms or the use of the Website shall be subject to the jurisdiction of the competent courts of Kenya, without affecting any mandatory consumer rights available under applicable law.
