Cookie Policy | Zaynvero

Cookie Policy

Last updated: 14 July 2026

1. Introduction

This Cookie Policy explains how SHOPVISTA LABS LIMITED, trading through Zaynvero (“Zaynvero”, “we”, “us”, or “our”), uses cookies and similar technologies when you visit https://zaynvero.com/ (the “Website”).

Cookies may be placed directly by us or by third-party service providers whose tools, services, payment systems, analytics technologies, security tools, or embedded content are used on the Website.

This policy should be read together with our Privacy Policy and Terms and Conditions.

2. What Are Cookies?

A cookie is a small text file placed on your computer, mobile phone, tablet, or other device when you visit a website. Cookies allow a website to recognise a device, remember preferences, maintain shopping-cart sessions, support account login, improve security, measure website performance, and provide relevant functionality.

Some cookies remain on your device only while your browser is open (“session cookies”). Others remain for a specified period or until deleted (“persistent cookies”).

3. Similar Technologies

We may also use scripts, pixels, local storage, tags, software development kits, web beacons, and similar technologies. These tools may collect information about how users interact with the Website and may perform functions similar to cookies.

4. Legal and Regulatory Framework

Where cookies or similar technologies involve the collection or processing of personal data, we process that information in accordance with applicable Kenyan law, including the Data Protection Act, 2019 and the Data Protection (General) Regulations.

Depending on the nature of the cookie and the information collected, processing may be based on necessity for providing the service, compliance with legal obligations, legitimate interests, performance of a contract, or consent.

Non-essential analytics, advertising, and tracking cookies will only be used where required consent has been obtained.

5. Categories of Cookies We Use

5.1 Strictly Necessary Cookies

These cookies are required for the Website to operate. They support functions such as page navigation, account authentication, security, fraud prevention, shopping-cart management, checkout, payment processing, and delivery of digital products.

Because these cookies are necessary to provide services requested by users, they cannot normally be disabled through our cookie preference tool.

5.2 Functional Cookies

Functional cookies remember choices and preferences, such as language settings, account preferences, login status, and cookie-consent selections. Disabling them may affect personalised features.

5.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors use the Website, identify technical issues, measure traffic, and improve performance and usability. Information may include pages visited, approximate location, browser type, device type, session duration, and interaction data.

5.4 Marketing and Tracking Cookies

Marketing cookies may be used to measure advertising campaigns, limit repeated advertisements, understand referrals, or display content that may be more relevant to users. These cookies may track activity across websites where permitted by law and subject to consent requirements.

5.5 Security and Fraud-Prevention Cookies

Security cookies may help detect suspicious activity, protect user accounts, prevent fraud, maintain website integrity, and reduce unauthorised access.

6. Cookies That May Be Used

The following table lists common cookies that may be used by WordPress, WooCommerce, Complianz, Google Analytics, and other services configured on the Website. The exact cookies present may change when plugins, themes, payment providers, analytics tools, or other services are added, removed, or updated.

Cookie Name Provider Purpose Typical Duration Category
cmplz_banner-status Zaynvero / Complianz Stores whether the cookie banner has been dismissed. 1 year Functional
cmplz_consented_services Zaynvero / Complianz Stores services for which consent has been provided. 1 year Functional
cmplz_policy_id Zaynvero / Complianz Stores the accepted cookie-policy version. 1 year Functional
cmplz_marketing Zaynvero / Complianz Stores marketing-cookie consent preferences. 1 year Marketing
woocommerce_cart_hash WooCommerce Detects changes to shopping-cart contents. Session Strictly Necessary
woocommerce_items_in_cart WooCommerce Records whether items are present in the shopping cart. Session Strictly Necessary
wp_woocommerce_session_* WooCommerce Stores a unique customer session identifier for cart and checkout functions. Usually 2 days Strictly Necessary
wordpress_logged_in_* WordPress Keeps authenticated users logged in. Session Strictly Necessary
wordpress_sec_* WordPress Supports authentication and account security. Session Strictly Necessary
wp-settings-* WordPress Stores user-interface and dashboard preferences. 1 year Functional
wp-settings-time-* WordPress Stores when user settings were saved. 1 year Functional
_ga Google Analytics Distinguishes users and supports website-usage statistics. Up to 2 years Analytics
_ga_* Google Analytics Maintains session state and measures interactions. Up to 2 years Analytics
_gid Google Analytics Distinguishes users for analytics reporting. 24 hours Analytics

Cookie names containing an asterisk (*) may vary according to the user, browser, session, plugin configuration, or website setup.

7. Third-Party Cookies

Third parties may place cookies when their services are used on the Website. These may include hosting providers, analytics providers, payment processors, fraud-prevention services, embedded-content providers, customer-support tools, and advertising platforms.

Third parties process information according to their own privacy and cookie policies. We recommend reviewing the policies of relevant third-party providers before enabling optional cookies.

8. Consent and Cookie Preferences

When you first visit the Website, a cookie banner or preference tool may be displayed. You may accept all optional cookies, reject optional cookies, or select categories according to the options made available.

Strictly necessary cookies may operate without consent where they are required to provide the Website or a service you have requested.

You may change or withdraw your cookie consent at any time through the cookie-settings link or preference tool available on the Website. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

9. Managing Cookies Through Your Browser

Most browsers allow you to view, block, restrict, or delete cookies through browser settings. You may also configure your browser to notify you before a cookie is stored.

Disabling strictly necessary or functional cookies may prevent parts of the Website from operating correctly, including account access, shopping-cart functions, checkout, payment processing, and digital delivery.

10. Personal Data and Your Rights

Where information collected through cookies identifies you or can reasonably be linked to you, it may constitute personal data.

Subject to applicable law, you may have the right to:

  • Be informed about how your personal data is used.
  • Request access to personal data held about you.
  • Object to the processing of all or part of your personal data.
  • Request correction of inaccurate, false, incomplete, or misleading information.
  • Request deletion of data where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Request restriction of processing where applicable.
  • Request data portability where applicable.
  • Lodge a complaint with the Office of the Data Protection Commissioner of Kenya.

Requests may be subject to identity verification and legal limitations. To exercise a right, contact us using the details below.

11. International Data Processing

Some service providers used by the Website may process data outside Kenya. Where cross-border processing occurs, we will take reasonable steps to ensure that appropriate legal, contractual, organisational, and technical safeguards apply as required by applicable data-protection law.

12. Retention

Cookie retention periods vary according to their purpose and provider. We retain cookie-related personal data only for as long as reasonably necessary for the purpose for which it was collected, to comply with legal obligations, resolve disputes, enforce agreements, or protect the Website and its users.

13. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in law, technology, Website functionality, service providers, or business practices. The revised version will be published on this page with an updated revision date.

14. Contact Details

For questions, requests, or complaints concerning cookies or personal data, contact:

SHOPVISTA LABS LIMITED
Company Number: PVT-7LUXXD6X
The Oval Building, Ring Road Parklands
Westlands District
P.O. Box 1644, Sarit Centre
Nairobi, Kenya

Website: https://zaynvero.com/
Email: info@zaynvero.com
Telephone: +254 721 458 458

You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC) of Kenya.